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Frequently asked questions

What resources do shelters provide?

Food - Most shelters provide meals or snacks. Some also have kitchen areas where you can prepare your own food
Hygiene Services - Many shelters offer basic services, such as showers, laundry facilities, and storage options, although space may be limited
Mental Health & Addiction Services - Many shelters partner with local agencies to provide access to counseling, treatment programs, and healthcare
Permanent Housing & Job Services - Many shelters connect you with case managers who can help you find housing, employment, and other support services

What do I need to bring with me?

Bring things like your ID (if you have one), any medicine you take, important papers, and toiletries. If you don’t have these, that’s okay—shelters can often help you get what you need.

Do I need to make a reservation, or can I just show up?

It depends on the shelter. Some take people first-come, first-served, while others need a referral or appointment. It’s a good idea to call ahead if you can.

How long can I stay at a shelter?

How long you can stay at a shelter depends on the place and your situation. Some let you stay a few nights, others for a few months—especially if you’re working on finding housing or a job.

Do I have to pay to stay at a shelter?

Most emergency shelters are free. Some transitional housing programs may ask for a small contribution, especially if you have income.

Can I stay with my children, partner or bring a pet?

Many shelters have spaces for families or parents with kids. It’s a good idea to call ahead to find one that works for your family. Some may not be able to keep adult couples together.

Not all shelters allow pets, but some do or can help find a place for them nearby. If you have a pet, let the shelter know ahead of time—they might have options for you.

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Save hundreds on home insurance in under 5 minutes

Find housing & eviction support

Save hundreds on home insurance in under 5 minutes

Find housing & eviction support