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Five tips to avoid getting burned by solar scams

Learn how to avoid getting burned by solar scams when you switch to solar energy

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When temperatures rise, so do your utility costs.  If you're considering making the switch to solar energy, you’re definitely on the right track for saving money and reducing your reliance on the energy grid. 

Rooftop solar has become more affordable than ever and qualifying homeowners can get a 30% solar tax credit. However, just like you wouldn’t buy a car without checking the details, you need to be aware of potential scams in the solar industry.  If you agree to the scammer’s offer, it could cost you tens of thousands of dollars. Here are some tips for how to stay smart and avoid getting burned with solar panels.

  1. Be Wary of “Free” or “No-Cost” Offers
    If someone is offering you solar panels for “free” or at “no cost,” be very cautious. Scammers often use these terms to lure you in, but there’s usually a hidden catch. Offers that sound too good to be true often involve complex financing options or hidden fees that can cost you more in the long run. Always ask for a full breakdown of costs and terms before you commit.

    While the federal solar tax credit (the investment tax credit or ITC) is currently set up to 30%, you must qualify for it. You'll need to speak with a qualified tax professional to learn more about this and see if you can claim this tax credit. In general, you should avoid doing business with any company that claims the ITC is guaranteed, that you'll receive the payment in the form of a check, or that they can build it into your solar system price even if you don't have any tax liability.

  2. Don’t Fall for High-Pressure Sales Tactics
    If a salesperson is pressuring you to make a decision on the spot, it’s a major warning sign. Scammers love to rush you into signing contracts quickly, hoping you’ll overlook important details. A reputable solar company will give you time to review the offer, compare options, and make an informed decision without any undue pressure. Remember, a well-informed decision is always the best one.

    WorkMoney has partnered with EnergySage to help you get multiple quotes from solar installers before you commit. Check out our marketplace to read reviews, compare multiple quotes, and request financing options from our network of pre-vetted, reputable installers (for free!). No commitment required. 

  3. Check Their Credentials
    Just like you wouldn’t hire a contractor without checking their background, make sure any solar company you consider is properly licensed and accredited. Check their licenses, certifications, and any industry affiliations. A trustworthy company will have no problem showing you proof of their qualifications and answering any questions you might have. A few ways to confirm you use a reliable installer include checking reviews on EnergySage or Google and asking your neighbors or colleagues about their experiences. EnergySage also provides seals of approval for top installers based on their actual past customer reviews, reputation, and responsiveness.
  4. Read the Fine Print 
    The devil’s in the details. Before you sign any contract, read every bit of the fine print. Scammers often hide extra fees or tricky terms in the fine print, so it’s crucial to understand exactly what you’re agreeing to. Thoroughly review the terms of any agreement and seeking clarification on anything that seems unclear or suspicious. Don’t be afraid to ask for help if you’re unsure about any part of the contract.
  5. Protect Your Personal Information 
    Don’t respond to unexpected requests online or on social media for your name, address, or other personal information to “see if you qualify.” At best, this is someone generating leads to sell, not actual solar businesses. At worst, they’re scammers trying to steal your identity.

    By keeping these tips in mind, you’ll be well-prepared to navigate the world of solar energy and avoid falling for scams. Remember, taking the time to make an informed decision is key to a bright and successful solar experience.

    And if you do spot a scam, tell the Federal Trade Commission at ReportFraud.ftc.gov.

    Here’s to a sunny future and staying scam-free!